With Valyou Mobile Wallet app, you can easily and securely manage your money using your mobile devices.

Transfer
Remittance

Send money overseas

Top-up
Prepaid Top-up

Reload prepaid subscriptions

Top-uo
Bill Payment

Make bill payments

P2P Transfer
P2P Transfer

Send money to another e-wallet

Cash-in
Cash-in

Put money in your e-wallet

Cash-out
Cash-out

Take money out of your e-wallet

Download Valyou Mobile Wallet app to start managing your money the smarter way.
Get it on Google Play

Valyou e-wallet is available in Basic, Enhanced and Premium. Upgrade your e-wallet to increase your limit and enjoy more services.

Basic Enhanced Premium
Wallet size & identification requirement Up to RM500
Identification document number provided
Up to RM2,500
Identification document image uploaded
Up to RM5,000
Identification document sighted by Valyou
Basic Enhanced Premium
TransferRemittance
Send money overseas

Unavailable

Unavailable

Up to RM3,000/day
and RM5,000/month
Top-upPrepaid Top-up
Reload prepaid subscriptions

Available

Available

Available
PayBill Payment
Make bill payments

Available

Available

Available
P2P TransferP2P Transfer
Send money to an e-wallet

Unavailable

Up to RM50/day

Up to RM1,000/day
Cash-inCash-in
Put money in your e-wallet

Available

Available

Available
Cash-outCash-out
Take money out of your e-wallet

Unavailable

Unavailable

Up to RM500/day
Basic Enhanced Premium
Register Now Upgrade Now Upgrade Now

Mobile WalletFrequently Asked Questions

Valyou Mobile Wallet is an easy and secure way to manage e-money on a mobile device. It works with any mobile service provider (ie telco agnostic) and the app is currently available on Google Play. iOS version of the app will be launched on Apple AppStore soon.

Electronic money or e-money is the digital equivalent of cash. It is a monetary value that is stored electronically on receipt of funds and is used for making payments.

  1. On Valyou Mobile Wallet app, choose your preferred language in the drop-down options next to the icon.
  2. Tap on Register to launch the step-by-step registration form.
  3. Read Valyou Terms of Service and tick the checkbox to accept the Terms. Then tap Register.
  4. Enter your Identification Document Number (eg passport, MyKad, etc) and Mobile Phone Number.
  5. Proceed to request the one-time password (OTP). You will need to enter a six-digit number received via SMS to complete the registration.
  1. On Valyou Mobile Wallet app, log in with your mobile phone number and personal identification number (PIN).
  2. Tap on the icon, go to My Account and then, choose Upgrade Account.
  3. Verify your details on the screen and you will be asked to snap and upload a photo of your identification document using the app.
  4. After completing the upload tap on Verify Now. Your account will be verified by Valyou before it can be upgraded to Enhanced.

Please visit any Valyou branch, international remittance agent or cash-in-cash-out merchant to complete an in-person verification. You will need to bring your identification document that you have used at registration.

  1. Insert your ATM/debit card and enter your PIN.
  2. Navigate the ATM menu to JomPAY.
  3. Enter the following details
    JomPAY Biller Code: 4325
    Ref-1: «Mobile number»
  4. Enter the cash-in amount and confirm it.

Maybank CIMB Bank Public Bank RHB Bank Hong Leong Bank
Also available at other major local and international banks in Malaysia. Visit jompay.com.my for the full list of supported banking channels.

  1. Log in to your internet or mobile banking account.
  2. Navigate the internet or mobile banking menu to JomPAY.
  3. Enter the following details
    JomPAY Biller Code: 4325
    Ref-1: «Mobile number»
  4. Enter the cash-in amount and confirm it to complete the transaction. You may be required to enter a transaction authorisation code (TAC) to complete the transaction.

Maybank CIMB Bank Public Bank RHB Bank Hong Leong Bank
Also available at other major local and international banks in Malaysia. Visit jompay.com.my for the full list of supported banking channels.

  1. Visit the nearest CICO merchant to you.
  2. Inform the staff member that you would like to cash in your Valyou e-wallet and provide your mobile number.
  3. After making the payment and the transaction is complete, you will receive a confirmation message via SMS.

To take out money from an e-wallet, please visit any Valyou branch or merchant and request for a cash-out.

There are six core services available on Valyou Mobile Wallet app:

  • Transfer: Send money to a bank account or via a cash pickup agent overseas
  • Top-up: Reload your prepaid mobile and television subscriptions
  • Payment: Make bill payments to mobile and utility service providers
  • P2P Transfer: Send money to another e-wallet
  • Cash-in: Put money in your e-wallet
  • Cash-out: Take money out of your e-wallet

There are several ways to resolve a problem with your e-wallet account:

  • User Guides: search or browse help pages on common issues
  • Online Chat: chat with a support team member 9am-5pm daily
  • Email: write to the support team and get a reply within 24 hours
Valyou Sdn Bhd (766531-U) is a Malaysian financial technology subsidiary of Telenor Group licensed and regulated as a money services business (MSB) and authorised to issue e-money by Bank Negara Malaysia. Send money from Malaysia to Indonesia, Nepal, Bangladesh, India, Pakistan, Philippines and Vietnam from a branch, through an international remittance agent or via mobile wallet app. Valyou mobile wallet app features also include peer-to-peer transfer, prepaid top-up, bill payment and more.