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About us

How It Started

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We are Merchantrade

Financial inclusion is the key inspiration behind every product, service and technology that we innovate. Decades of experience within the industry, strong tech capabilities and an innate understanding of our key customer segments have enabled us to successfully develop an end-to-end ecosystem of digital financial solutions that empower undeserved communities in a multitude of ways.

Merchantrade Staff

We Think Fast & Move Faster

As industry pioneers, we develop first-in-market cross-border, multi-currency payment solutions by leveraging on cutting-edge technology and an innate understanding of our customers' needs, market, and the fast-paced environment we operate in.

Merchantrade Staff
EXPERTISE

Our 3 Pillars | Business Expertise

Money Services Business

Money Services Business

Digital Payment Services

Digital Payment Services

Mobile Services

Mobile Services

Micro-Insurance

Micro-Insurance

Enriching [[Lives]]
WHAT WE BELIEVE IN

Enriching Lives

Our customer-centric nature enables us to have a deep understanding of customer needs and develop innovative solutions for individuals, families and communities around us.

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Milestones

Our Journey

Since progressing our business from a brick-and-mortar model to pioneering the digital evolution in the Money Services Business industry, Merchantrade has rolled out several innovative products and services that promote financial inclusion, especially to the underserved communities. By working with leading brands in the region, we constantly seek newer, more innovative and digital ways of sending money abroad via wallet transfers, online bill payments and more.

1996
1996

Merchantrade was founded

2003

Offered discounted IDD telephone cards, Voice-over-IP (VOIP) and call shops

2007

Launched mobile virtual network provider (MVNO) with Celcom Axiata Bhd

License to operate as a non-bank remittance provider and launched International Express Remittance Services

2009

Investment by Sumitomo Corporation Japan

2012

Launched 1st non-bank online remittance portal, eRemit

FPX Most Outstanding Merchant Award

Merchantrade DOOWIT

2013

MyClear 2013 Award for “FPX Top Merchant Award”

Partners MoneyGram International

2014

Investment by Celcom Axiata Berhad

2015

Wholesale Currency Business

Merchantrade eForex

Celcopon (Subsidiary)

IAMTN Best Retail Money Transfer Operator Award

2016

Florin Awards Asia for “Best Remittance Breakthrough Transfers Award” (Community Vote)

International Association of Money Transfer Networks Award for “Best Retail Money Transfer Operator”

Paynet IBG Recognition Award

Merchantrade AMCO Launch & Agent Workshop

2017

Winner for Interbank GIRO (IBG) Campaign 2017 by PayNet in the SMEs, Partnerships and Sole Proprietorship category

Best Brands in E-Commerce, Digital Remittance for Product Branding by The Brand Laureate SMEs Best Brands Award

Most Outstanding Customer Experience from MAMSB MCX Awards 2017

8Square Infotrans

2018

Florins Asia Innovation Award 2018 (1st Runner Up - Merchantrade Money)

Investment in Kliq Pte Ltd, Singapore

Launched Merchantrade Insure

2019

Malaysia Technology Excellence Award (Fintech - Financial Services)

Visa Innovative Product 2018/19 (VISA Malaysia Most Outstanding Innovation Prepaid Travel Money)

RemTech Award 2019 (Popular Votes - Merchantrade Money)

New Insurance Product of the Year (Merchantrade Insure Basic)

2020

Acquired Valyou, Malaysia

eRemit Singapore

Kenanga Investment Bank Berhad, Malaysia acquired stake in Merchantrade

Kenanga Money co-brand card Merchantrade (Merchantrade Money)

2021

Global Business Outlook Award - Most Innovative Digital Payment Platform 2021 (Malaysia)

Partners AmBank, Malaysia and MCIS Life, Malaysia

Affin Bank Co-brand Card (Merchantrade Money)

2022

The Best Remittance Business Partner from PT Bank Syariah Indonesia Tbk (Bank BSI)

Best Multi-currency Payments solutions provider by APAC Business Awards

2023

Kota Buku Digital Malaysia

Affin Merchantrade Prepaid Card launched

Trusted By The World's Best Companies

SUBSIDIARIES

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AFFILIATES

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Let’s Read Our Annual Report

Director’s Report and Audited Financial Statements as of 31 December 2022

Read Annual Report

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Through industry knowledge sharing and financial inclusion initiatives, we empower migrant workers and SMEs in rural areas with more job and income opportunities.

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