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About us

How It Started

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We are Merchantrade

Financial inclusion a key aspect of every product, service and technology we innovate. Decades of industry experience, strong tech capabilities with a clear understanding of customer needs have enabled us to successfully develop complete ecosystems of digital financial solutions that empower underserved communities.

Merchantrade Staff

We Think Fast & Move Faster

Drawing on experience as industry pioneers, we develop first-in-market cross-border, multi-currency payment solutions to better serve customer and market needs.

Merchantrade Staff

Enriching Lives

Our customer-centric approach enable us to have a unique understanding of their needs and develop innovative solutions for individuals, families and communities.

Merchantrade Staff
EXPERTISE

Our Pillars | Business Expertise

Money Services Business

Money Services Business

Digital Payment Services

Digital Payment Services

Micro-Insurance

Micro-Insurance

Milestones

Our Journey

Evolving from brick-and-mortar to pioneering digital solutions in the Money Services Business industry, Merchantrade has created many innovative services that promote financial inclusion. Working with leading brands in the region, we constantly seek newer, more innovative ways of moving money like wallet transfers, bill payments and more.

1996
1996

Merchantrade was founded

2003

Offered discounted IDD telephone cards, & Voice-over-IP (VOIP) in call shops

2007

Launched mobile virtual network provider (MVNO) with Celcom Axiata Berhad

Licensed to operate as a non-bank remittance provider and launched International Express Remittance Services

2009

Investment by Sumitomo Corporation Japan

2012

Launched 1st non-bank online remittance portal, eRemit

FPX Most Outstanding Merchant Award

Merchantrade DOOWIT

2013

MyClear 2013 Award for “FPX Top Merchant Award”

Partnered MoneyGram International

2014

Investment by Celcom Axiata Berhad

2015

Wholesale Currency Business

Merchantrade eForex

Celcopon (Subsidiary)

IAMTN Best Retail Money Transfer Operator Award

2016

Florin Awards Asia for “Best Remittance Breakthrough Transfers Award” (Community Vote)

International Association of Money Transfer Networks Award for “Best Retail Money Transfer Operator”

Paynet IBG Recognition Award

Merchantrade AMCO Launch & Agent Workshop

2017

Winner for Interbank GIRO (IBG) Campaign 2017 by PayNet in the SMEs, Partnerships and Sole Proprietorship category

Best Brands in E-Commerce, Digital Remittance for Product Branding by The Brand Laureate SMEs Best Brands Award

Most Outstanding Customer Experience from MAMSB MCX Awards 2017

8Square Infotrans

2018

Florin Asia Innovation Award 2018 (1st Runner Up - Merchantrade Money)

Investment in Kliq Pte Ltd, Singapore

Launched Merchantrade Insure

2019

Malaysia Technology Excellence Award (Fintech - Financial Services)

Visa Innovative Product 2018/19 (VISA Malaysia Most Outstanding Innovation Prepaid Travel Money)

RemTech Award 2019 (Popular Votes - Merchantrade Money)

New Insurance Product of the Year (Merchantrade Insure Basic)

2020

Acquired Valyou, Malaysia

eRemit Singapore

Kenanga Investment Bank Berhad, Malaysia acquired stake in Merchantrade

Kenanga Money co-brand card Merchantrade (Merchantrade Money)

2021

Global Business Outlook Award - Most Innovative Digital Payment Platform 2021 (Malaysia)

Partnered AmBank, Malaysia and MCIS Life, Malaysia

Affin Bank Co-brand Card (Merchantrade Money)

2022

The Best Remittance Business Partner from PT Bank Syariah Indonesia Tbk (Bank BSI)

Best Multi-currency Payments solutions provider by APAC Business Awards

2023

UiTM MoU

Kota Buku Digital Malaysia

2024

Pavilion Damansara Branch Opening

Trusted by The World's Best Companies

SUBSIDIARIES

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AN AFFILIATE OF

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Read Our Report

Director’s Report and Audited Financial Statements as of 31 December 2022

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