Valyou offers a fast and reliable way to send money overseas from over 1,000 locations across Malaysia and with mobile wallet app.

Send money directly to a bank account
Send money directly to a bank account

Send money via a cash pickup agent
Send money via a cash pickup agent

Transfer
Send money with home delivery service

With our extensive international partnership, you can send money directly to a bank account, via a cash pickup agent or through home delivery service.

Indonesia
Bank account
Cash pickup
Pos Indonesia ARG Indonesia - Agung Remittance Global Indonesia Bank Mandiri Bank Danamon Bank CIMB Niaga BNI - Bank Negara Indonesia BNI - Bank Negara Indonesia BRI - Bank Rakyat Indonesia
And all other banks in Indonesia
Bangladesh
Bank account
Cash pickup
Islami Bank Bangladesh Dutch-Bangla Bank Agrani Bank
And all other banks in Bangladesh
Nepal
Bank account
Cash pickup
Prabu Money Transfer Prabhu Bank Himalayan Bank Nabil Bank Nepal SBI Bank
And all other banks in Nepal
India
Bank account
Cash pickup
SBI - State Bank of India HDFC Bank ICICI Bank Punjab National Bank Axis Bank
And all other banks in India
Pakistan
Bank account
Cash pickup
E-wallet
Easypaisa Tameer Bank Microfinance Askari Bank Allied Bank MCB Bank Bank Alfalah
And all other banks in Pakistan
Philippines
Bank account
Cash pickup
Cebuana Lhuillier Palawan Pawnshop - Palawan Express Pera Padala BDO Unibank Metrobank - Metropolitan Bank and Trust Company
BPI - Bank of the Philippine Islands Landbank - Land Bank of the Philippines PNB - Philippine National Bank
And all other banks in the Philippines
Vietnam
Cash pickup
Home delivery
DongA Money Transfer
China
Bank account
ICBC -
 Industrial and Commercial Bank of China CCB - China Construction Bank ABC - Agricultural Bank of China Limited Bank of China
And all other banks in China
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Send money from a Valyou branch, agent or merchant

With a growing network of over 1,000 locations across Malaysia, it has never been easier for you to send money overseas.

Find the nearest Valyou branches, agents or merchants to send money overseas.


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Send money with Valyou Mobile Wallet app

With Valyou e-wallet, you can send money at any time, from anywhere right from your smartphone. No bank account required.

Download Valyou Mobile Wallet app to start sending money overseas the smarter way.
Get it on Google Play

International TransferFrequently Asked Questions

There are three ways you can send money with Valyou:

  • At a Valyou branch or international remittance (IR) agent
  • At a Valyou cash-in-cash-out (CICO) merchant
  • Using Valyou Mobile Wallet app
  1. Visit the nearest Valyou branch or international remittance (IR) agent to you. You will need to bring your photo identification document such as passport, national registration identity card or UNHCR card.
  2. At the branch or IR agent, fill up the remittance form provided. You will need your receipient's full name and phone number.

    For international transfer to a bank account, you will need the recipient's bank details. For internation transfer through home delivery service, you will need the recipient's address. Valyou promoters are available should you require assistance.
  3. After making the payment, you will be given a transaction slip.

    If you are sending money via a cash pickup agent, you will need to provide the PINNO printed on the transaction slip to your receipient for them to collect the money.
  1. Visit the nearest Valyou cash-in-cash-out (CICO) agent to you. You will need to bring your mobile phone and for one-time verification, photo identification document such as passport, national registration identity card or UNHCR card.
  2. At the CICO merchant, provide your recipient's details to the staff member. You will need your receipient's full name and phone number.

    For international transfer to a bank account, you will need the recipient's bank details. For internation transfer through home delivery service, you will need the recipient's address.
  3. After making the payment, you will receive a confirmation message via SMS.

    If you are sending money via a cash pickup agent, you will need to provide the PINNO in the confirmation message to your receipient for them to collect the money.
  1. Log in using your mobile number and PIN on Valyou Mobile Wallet app.
  2. Tap on the Send button to view the current exchange rates. Please note that the exchange rates displayed are indicative and may differ at the time of transfer.
  3. Choose the country that you would like to send money to. Then, enter the receipient's details and the amount that you would like to send.
  4. Verify your transaction and confirm it by entering your PIN. After the transaction is complete, you will receive a confirmation message via SMS.

    If you are sending money via a cash pickup agent, you will need to provide the PINNO in the confirmation message to your receipient for them to collect the money.

You can send up to:

  • RM50,000 per transaction from a Valyou branch or IR agent
  • RM3,000 per day and RM5,000 per month via Valyou CICO agent and mobile wallet app

Depending on the mode of transfer (bank transfer, cash pickup or home delivery) and country, it will take 1-2 working days from the time of transfer, excluding public holidays.

If you send money via cash pickup, your receipient has 30 days to collect the money at the agent in the receiving country.

If you are using Valyou Mobile Wallet app, you may check the transaction status by using the app.

Alternatively, please use our online transaction tracker to check the transaction status.

Please use one of the following resources should you require any assistance with your transaction:

  • User Guides: search or browse help pages on common issues
  • Online Chat: chat with a support team member 9am-5pm daily
  • Email: write to the support team and get a reply within 24 hours
Valyou Sdn Bhd (766531-U) is a Malaysian financial technology subsidiary of Telenor Group licensed and regulated as a money services business (MSB) and authorised to issue e-money by Bank Negara Malaysia. Send money from Malaysia to Indonesia, Nepal, Bangladesh, India, Pakistan, Philippines and Vietnam from a branch, through an international remittance agent or via mobile wallet app. Valyou mobile wallet app features also include peer-to-peer transfer, prepaid top-up, bill payment and more.